Frequently Asked Questions
Everything you need to know about your colorful purchase.
When will my colorful order ship?
Orders are typically processed within 2-3 business days. Once your vibrant package is on its way, you will receive a tracking number via email to follow its journey.
What is your return policy for apparel?
We want you to love your look! We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that certain limited-edition collaborations may be final sale.
How do I ensure I get the right fit?
Each product page features a detailed size guide. Since our styles range from oversized streetwear to fitted crop tops, we recommend measuring a favorite garment at home and comparing it to our charts.
Do you ship internationally?
Yes, we spread the color worldwide! Shipping rates and delivery times vary by destination and will be calculated at checkout. Please be aware of any local customs fees.
How should I care for my Lisa Frank printed clothing?
To keep your neon colors bright, we recommend machine washing inside out in cold water and hanging to dry. Avoid bleach and direct ironing on the graphic prints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Afterpay and Klarna for your convenience.